Q & A!

How many Kroger Neighbor to Neighbor accounts can an organization have?
One per organization. (Example: ABC HIGH SCHOOL account could represent: PTA, cheerleaders, football, basketball, band, etc.)

Can a household “link” their Kroger Plus Card to more than one organization at a time?
No, the system allows for one organization per household. To change organizations, you must present your KrogerPlus Card and the new organization’s barcode to the cashier.

Do I have to enroll each program year?
Yes, all organization’s and participants must re-enroll for each new enrollment period. The current Neighbor to Neighbor Program is effective May 1, 2008 to April 30, 2009.

How much can my organization earn?
The Kroger Neighbor to Neighbor Donation Program will donate $1 million annually. Each organization will earn a percentage of the $1 million equal to the percentage of total earned contributions attributable to that organization.

How are the funds distributed?
Contributions will be paid via check and mailed to the organization’s address and primary contact identified on the organization application form. For schools, it will be mailed to the principal and the funds distributed at their discretion.

What if I decide to change organizations?
Go to find your organization and locate the new organization barcode. Ask the cashier to scan it with your plus card.

Do I have to scan the organization letter each time I shop?
No, once the barcode is scanned with your plus card, you are enrolled for the remainder of the program year, dates May 1, 08-April 30, 09

What if my organization is not listed?
Please contact the organization for participation inquiries.

How do I know if my purchases are contributing to my Neighbor to Neighbor Organization?
Your card will be updated in 24 hours and future receipts will print at the very bottom “Your card is contributing to Neighbor to Neighbor #12345”. There are occassional instances in the evening that the update process may interfere with the printing of previous linked cards. Your card cannot be unlinked to your organization. All purchases will continue to be contributed until April 30, 2009.